Scott Nash, CEO of MOM’s Organic Market, opened his Charles County store on an “inkling” that it was the right location. After the Waldorf store opened in 2012, that “inkling” grew into serious income for the family-owned chain, which deems the Charles County location one of their top producers in the Mid-Atlantic.
Established over 30 years ago in his mom’s Maryland garage, Nash’s chain of organic supermarkets is a power player in the industry. Named “The Best Grocer in Maryland” by the Daily Meal in 2018, Nash and his team supply their customers with certified organic produce, responsibly-sourced products, and a shopping experience that reduces waste and increases the feel-good factor.
MOM’s stores feature sustainable building materials, renewable energy sources, and employees that embrace their eco-conscious ethos. While Nash is a progressive pioneer within the marketplace, he’s also a practical businessman. Setting up shop in Charles County was more than a hunch; hard numbers on our retail strengths drove that decision.
“The caliber of our labor [in the Waldorf store] is really high. There is a great connection between the employees and the customer base…I brag about the area all the time,” said Nash.
As Nash attests, our robust retail workforce keeps profits and spirits high. While Nash won’t divulge recruitment secrets, he says that the process is guided by strategy and formality, so every hire is hand-picked for excellence.
EDD’s Fall 2018 conference furthered the conversation on “Closing the Workforce Gap” locally. While some companies struggle to find competent workers with adequate “soft skills,” Nash’s recruitment experience is enlightening. Within his Waldorf store, attitudes and engagement nourish morale and repeat business, which is great news for companies in every industry.
Nash’s experience reaffirms the talents of our local workforce, but keeps our eyes focused on the work ahead. Our commitment to skills development is stronger than ever. Support from the EDD team and partnerships with the Workforce Center at CSM, state, nonprofit, and industry leaders will harvest new possibilities for employers county-wide.