Webinar- Don't Rain On My Parade-How To Win Over Negative Customers
Start Date: April 14, 2021
End Date: April 14, 2021
Times: 1:00 PM to 2:15 PM
County/Sponsor: Maryland SBDC
Cost: Free of Charge-Registration Required
Contact Information: Diane McFarland
How much can your online reputation be soured by can one nasty review or unhappy customer? Join strategist and marketing expert, Melody Belotte, to learn how to handle online feedback in a way that diffuses tension, resolves conflict, and transforms negative customers into raving fans.